The clients just need to form a patient portal by filling up some personal details related to their health. Then, they can look for the best time when they and the doctor are free to take an online counseling session. That means, the client can book an appointment according to their comfort. The clients can book the appointments with a few clicks.
1. Can the clients schedule appointments from anywhere at any time?
Yes, the apps developed by ConnectCenter offer clients the freedom to book appointments from anywhere in the world at any time. It is useful for patients who live far from the hospitals or are too busy with their work that they don’t get the time to visit hospitals and clinics to book appointments. In case the clients forget to book an appointment and suddenly remember while they are on a plane or theatre, they just have to open the app, select a time and book the appointment.
2. Do ConnectCenter appointment scheduling apps remind clients about the sessions?
Yes, our apps send notifications to the clients regarding their appointments. Not only to clients, but we send reminders to the doctor as well. This feature lessens the amount of missed appointments which in turn helps patients in getting quick access to healthcare.
3. How many appointments can the client book through your app?
There is no particular limit! The client can book as many appointments for as many people as he/she wants to. Our apps provide clients with the freedom to schedule appointments for their family members.
Calendar
1. How does the calendar in your apps work?
The calendar shows all of your booked appointments. The patients can go through the calendar and can see when you have a free slot available for an appointment. They can then accordingly schedule an appointment.
2. Can I sync my calendar with the app calendar?
Yes, you can sync your calendar with our app’s calendar using various technologies. This will save your time and will eliminate confusion. You can also see your bookings which are done through the app in your calendar.
3. Can I print out my calendar?
Yes, you can print out the calendar. In case you don’t want to open the app, again and again, you can simply take a printout of the calendar and can paste it into your clinic. This will help your medical staff in knowing your schedule which they can then, tell top the patients who have come to book the appointment. You can also save them in the form of PDFs.
4. Can the staff look into my calendar?
Yes, your staff can have access to the calendar and they can schedule the appointment of the patients who have come to the clinics to book their appointments or who want to schedule an appointment through call. You can limit your staff members who will book appointments for you.
Patients
1. Can I set up a limit for the appointments?
Yes, you can keep a limit that how many appointments you want to take in a day. It completely depends on you. In case, there is an emergency you can cancel the appointments at any time you want. As soon as you will cancel an appointment an SMS notification will be sent to the patients regarding the canceling of the appointment.
2. Can patients view my calendar?
No, they can only view the slots when you are free to take appointments and can book from one of those time slots.
Managing Staff
1. Can multiple staff login at once?
Yes, multiple staff members can log into the account at once. This enables them to run the process of providing medical care smoothly even if you are not available.
2. Can the staff book appointments from a distance?
Yes, in case the receptionist gets a call from a patient to book an appointment, then the receptionist can simply login into the account and book an appointment in one of the free slots.
IT and Security
1. Can the services be accessed via phone or tablet?
Yes, both doctors and patients can use the services through phones and tablets.
2. Do you update the services or app features?
Yes, Developers at ConnectCenter make sure to update the features from time to time. As soon as they find unique features that can be integrated into the services or app, they provide you with the update.
3. How secure are your app and its services?
Our app keeps the patient’s health data present on the system encrypted. We use HL7 standards to make sure that the data is secure. Your data is hosted in a secure hosting facility and regularly backed up
Pricing and Packages
1. In which country does ConnectCenter offer its services?
We provide our services in the USA. USA patients can get access to remote patient monitoring services from anywhere in the world.
2. Can I get a customized plan?
Yes, you can customize your healthcare plan accordingly by adding and removing certain services. You don’t have to take any permission from the doctor. You can do it on your own by just using the services provided to you.
Data Exchanging
1. Can I share the data through your app?
Yes, it is secure to share data from our app. You can share information about a patient’s health. We design the HIPAA compliance and HL7 integrated apps that make sure that no third party can intervene while the data is exchanged across various networks.
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